Manual handling equipment/operational trainer

Location: Fradley Park, Lichfield

Rate: £ perm, £29,000 p/a

Job Description:

We are currently recruiting on behalf of our customer based in Fradley Park, Lichfield on a permanent basis. This is an excellent opportunity to join a rapidly expanding distribution business.

The role will predominantly be based in the Fradley park site, however the successful applicant will be required cover several sites nationwide, and may require overnight stays at times if training on multiple days is required in the same location. Expenses and travel will be subsidised by the company.

Position: MHE/Operational Trainer

Reporting to: Warehouse Operations Manager

Based at: Lichfield Warehouse

Job Purpose

The Operational Trainer is responsible for delivering high-quality training on the safe and effective use of Material Handling Equipment (MHE) across all sites, provide ongoing training in all aspects of Warehouse operation processes and keep training records, via our digital training platform (Reeyze), to a high standard.

Positions/Depts reporting into this position

N/A

Deliver both theory-based and practical training for a variety of MHE types.
Assess operator competence through structured evaluations and practical assessments.
Maintain accurate training records, issue certification, and manage license renewal schedules. Via I Site (Toyota portal) and Reelze (digital training portal)
Conduct MHE induction training for new starters and refresher sessions for existing employees.
Monitor MHE use across the site and report unsafe practices or non-compliance.
Update and adapt training materials to reflect changes in equipment or legislation.
Promote adherence to Health & Safety standards and company procedures in all MHE operations.
Support continuous improvement initiatives related to warehouse safety and efficiency.
Provide and document training in all operational areas of the Warehouse; Goods In, Pick Pack, Goods Out, Manual Handling etc.
Work alongside Health & Safety Officer and Shift Managers to identify and deliver, documented training.
The location of the role will be based out of the site in Litchfield. This role will cover all sites throughout the country and may require overnight stays at times if training on multiple days is required in the same location.
· To demonstrate and support a positive commitment to diversity, equality, and inclusion, where we celebrate our differences, and our people can truly be themselves and feel like they belong.

· To always promote the company and the work of the team in a positive manner, behaving in line with our company values of: Happiest Together, Always Authentic, Passion for Progress, Inspiring Others and Constantly Caring.

· A pledge to live by our value of Constantly Caring, looking after each other, being approachable and attentive to each other’s needs and provide a space where everyone feels safe to ask for help and receives kindness and understanding in return.

· To actively and participate in/and or lead performance and development reviews, being the very best you can be by taking responsibility and working with us to support your wellbeing, performance, behaviours, and development.

· To have up to date knowledge of H&S working directives and good practice. Awareness of own health and safety and how it may affect others in the workplace. Report any health and safety concerns to your line manager or Health and Safety Officer.

Financial Accountability (budgets £, sign off level, financial responsibility etc)

· N/A

Person Specification

Essential qualities and behaviours we’re looking for

· Good communicator, able to positively engage with team members and relevant stakeholders.

· Excellent motivation skills; able to identify and address staff issues and concerns.

· Must be able to lead by example and champion the values of the Company.

· Must have good attention to detail and a passion to reduce errors and improve efficiency.

· Approachable

· Working with kindness and understanding of other people’s needs

· Positive, can-do approach

· Authentic

Qualifications, skills and experience

Essential

Recognized MHE Instructor Qualification (e.g., RTITB, ITSSAR, AITT, or NPORS).
Proven experience operating and training on MHE.
Excellent communication, observation, and instructional skills.
Ability to manage training records and produce clear documentation.
Desirable

Previous experience working in a large-scale logistics or warehouse operation.
Familiarity with Learning Management Systems (LMS) or digital training records.
H&S Awareness
Strong understanding of warehouse safety legislation and best practices.